EVO FAQ
FAQ
Can I view video footage of my business from my phone?
With Evo Smart Security you can view all of your cameras on any device including your cell phone, any place that you have service. While on vacation, from the comfort of your home, on the go, your business cameras are always accessible to you. With our provided app, your phone becomes a mobile business tool to monitor your assets, employees, and inventory. Evo Smart Security is here to provide you with eyes on what matters most to your business with ease and from anywhere.
Can I see who unlocks my business doors and at what time?
With Evo Smart Security’s Access Control Solution, you are able to see who locks and unlocks your business doors in real time, after the fact, anytime. Our cloud-based solution gives you the ability to control who comes and goes, or even give access to a delivery driver with the touch of a button from anywhere you have phone or internet service. Evo Smart Security will provide your business with the peace of mind know your building is securely locked during non-business hours, and open for your customers when you desire.
Can I give employees their own codes to my door locks?
Evo Smart Security allows business owners the ability to individualize access to any, all, or specific doors, people, or groups. With Evo’s intuitive cloud-based software, you can rest assured that only those people you want in specific locations have access, and in real time, or after the fact you can be notified of any and all activity on every door that we install access control.
Can my system be connected to smart-home devices, such as smart lights, locks, and thermostats?
That’s a popular option for many customers. Smart-home devices are a great way to enhance the real home security we provide. They’re easy to add, and compatible devices can be controlled by your system’s mobile app.
I already have a home security system in my home. Can I get professional monitoring for that system?
Certainly. We have a lot of experience transitioning older alarm systems to our monitoring and service. Schedule an appointment for one of our professionals to come and show you what we can do with your existing system.
Can my system and smart home devices be controlled with voice commands like the Google Assistant or Amazon Alexa?
Evo Smart Security uses “skills” provided by Alarm.com to control your system and compatible devices through Alexa, Siri, and the Google Assistant. For example, you can say “Alexa, ask Alarm.com to arm the security system.”
How does my wireless security system communicate?
Our systems use cellular and Wi-Fi to connect your security panel or base to our Monitoring Center, as well as to the system’s mobile app. It’s more responsive, more connected, and more secure.
Do pets trigger motion sensors?
In general, only pets over 40 lbs. are capable of triggering motion sensors.
What is professional monitoring?
Professional monitoring is one of the most important functions of real home security. Your system transmits alarm signals to our Monitoring Center, a 24/7 call center staffed by highly trained professionals who can rapidly notify police, fire or medical authorities during any emergency.
Can I save money on my homeowner’s insurance by having an alarm system?
It’s common for some insurers to provide a discount of up to 20% on homeowner’s insurance if you have a professionally monitored system. Be sure to check with your insurance company for more information.